Crash Replacement.
Introducing Our Crash Replacement Program
At NinetyOne Collective, we understand that accidents happen, and we're committed to ensuring that your cycling experience is not hindered by unexpected mishaps. That's why we're proud to introduce our Crash Replacement Program, designed to provide you with peace of mind and keep you riding confidently.
How It Works:
Accident Occurs: If you've had a crash or an unfortunate incident that damages your NinetyOne Collective cycling apparel, don't worry! We've got you covered.
Contact Us: Reach out to our customer support team and provide details about the incident along with supporting evidence such as photos of the damaged product.
Evaluation: Once we receive your information, our dedicated team will assess the damage to determine if it qualifies for our Crash Replacement Program.
Replacement Issued: If your damaged apparel is deemed eligible, we'll swiftly send you a replacement product at 40% off of the same or similar model, ensuring you can get back on the road or trail as soon as possible.
Program Highlights:
Comprehensive Coverage: Our Crash Replacement Program covers a wide range of accidents, from minor spills to more significant impacts.
Hassle-Free Process: We understand that dealing with a damaged product can be frustrating, so we've streamlined the replacement process to make it as smooth and hassle-free as possible.
Fast Turnaround: We know you're eager to get back to riding, which is why we prioritize quick processing and shipping of replacement items.
Quality Assurance: Rest assured that your replacement product will meet the same high standards of quality and performance that you expect from NinetyOne Collective.
Terms and Conditions:
The Crash Replacement Program is available for NinetyOne Collective cycling apparel products purchased directly from our official website or authorized retailers.
Damage resulting from normal wear and tear, misuse, or improper care is not covered under this program.
Replacement products are subject to availability and may be substituted with similar items if the original model is not in stock.
At NinetyOne Collective, we're committed to supporting cyclists on their journey, both on and off the bike. Our Crash Replacement Program is just one of the ways we demonstrate our dedication to your satisfaction and riding enjoyment. Ride with confidence, knowing that we've got your back, no matter what the road or trail throws your way.